To Coach or Not To Coach

Mark Sep 7, 2012 Chief Operating Officer 0 Comments

To coach, or not to coach: that is the question. Think you don’t have time to coach? Think again. It’s easy, almost comforting, to say there simply isn’t enough time in the day to coach and do everything else—reports, admin tasks, hiring, and, of course, selling. From a manager’s perspective, coaching is a burden, especially given the pressures to produce.…

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8 Reasons to Praise Your Employees

Mark Jan 24, 2011 Chief Operating Officer 0 Comments

In working with different businesses, I am thinking about the following questions every day: How do we increase productivity? How do we improve customer service? How do we keep people actively engaged in their work and with others on their team? How do we reduce turnover? How do we improve safety? As leaders we think about these things because they…

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