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Some common concerns for any business are: How do we increase productivity? How do we improve customer service? How do we keep people actively engaged in their work and with others on their team? How do we reduce turnover? How do we improve safety? Even if you aren’t thinking about or concerned about every one of those questions, I’m sure…

You might be able to attract people with high value skills through a well-presented ad. However, to keep them with you, your organization must have put in place workforce management policies that make these people want to continue with the organization. The policies must fit in with the organization and the place where it is located. If the policies are…

Workforce planning is a key workforce management step for long-term survival in a situation where workers are aging or leaving, and business environments are constantly changing. You need to replace workers who leave. You also need to adapt to new business environments by getting people with needed skills. Workforce Planning Goals Existing workload determines current workforce levels. So the first…

Let’s face it, your company or organization is likely to go through a major transformation at some point. Whether it is in a division, within a function, or across the entire organization, you as a leader will need the skills to facilitate the change and help your business continue to thrive efficiently. Sometimes the reason for change is external; perhaps…

When you're starting a new job or business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. When you wish for something, you're not coming from a place of having a strong vision. Instead, wishes tend to be dreamlike,…