Mark Hamade

Do want to be known as an expert or guru? Do you want to advance your career and income? If you answered yes to both of these questions then you need to become a “Top Performer” in your profession. Whether you are now a Manager, Executive, Consultant or Service Specialist, then management skills will be one of the keys to your success. Experience and knowledge in your area may make you an above average performer, but to be a “Top Performer” start implementing the following management skills and action items today.

Top performers are successful by being honest, respecting a client’s intelligence and focusing all their energies on how to make a difference in a client’s life. After reviewing the following “Top Performer” management skills and action items, you will know how to be more effective, efficient, and successful.

Strategies for building a strong successful organization:

1. Define both long term and short term measurable goals. Concentrate your efforts on the short term goals. This can be measurable goals either weekly or monthly. The long term goals will come.

2. Fuel your internal motivation by setting clear and concrete goals and objectives. Example, customers to contact, revenue, gross margin, issue response time, etc.

3. Measure everything. Anything with a response that will measure your effectiveness. Develop a scorecard system that tracks your target goal versus what you actually achieved.

4. Empower healthy competition between departments, divisions, and regions. Reward success.

Success often follows the following fundamentals:

• Passion (for your company, offering, service, and yourself)
• Organization (take notes and have all your information at your fingertips)
• Planning (develop and execute a step-by-step plan for each opportunity)
• Persistence (never give up)
• People Skills (develop excellent written and verbal communication skills)

Not only should you strive to be a top performer, but you should also look for these indicators when hiring employees. Implement these skills and you will be well on your way.